| Cisco, Citrix, And Microsoft: VoIP Buddies |
| Sunday, 16 April 2006 by Michel Roth | |||
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For better or worse, voice has escaped the telephone and is weaving its way into the fabric of enterprise applications. According to Gartner, by 2010, 80 percent of companies will have integrated voice and messaging into some business applications or processes. Cisco gave that trend another push recently at the VoiceCon conference, when the company unveiled its Cisco Unified Communications system, a big enterprise bundle that includes voice, e-mail, text, collaboration, videoconferencing, and IM-style presence capabilities. Shortly after, the company announced separate partnerships with Citrix and Microsoft to integrate telephony Relevant Products/Services from with their network and desktop applications. Microsoft will integrate its Office Communicator 2005 and SIP-based Office Live Communications Server with Cisco's new unified system. The integrated technology will support "click-to-call" capability and the ability to transfer computer or desk phone calls from Office Communicator. Microsoft expects to introduce its converged products in August; Citrix said it will follow in the second half of this year. Read the full article here.
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