I actually meant to blog about this a lot earlier. I've always been typically insterested in RDP and ICA Session recording tools. I've taken a look at RecordTS as well as Citrix' Smart  Auditor. In a response to one of these articles someone pointed out a similar product called ObserveIT.

Reading an article at Petri.co.il, I was reminded about the ObserverIT product. As it turns out Daniel Petri now works as the VP Technologies for ObserveIT. The article he wrote on the ObserveIT product is still worth reading though. But what is this product all about? ObserveIT is a software solution that is designed from the ground up to be deployed in multi-server enterprise environments and provides visibility into all user activity such as Microsoft Terminal Services, Citrix (ICA) – including published applications, Remote Desktop (RDP), PC-Anywhere, VNC and NetOP.

This way, whether you need to record remote vendor support activities performed through Terminal or Citrix Sessions, or if you suspect that one of your users or administrators made a change on one of the applications that are installed on one of your servers (and I'm talking about ANY application), you can easily perform a search or generate a report of all user activities performed within all remote terminal sessions or console access to your server during the previous X hours/days, and easily see in a step by step window session replay what where the actions that were performed on the server.

Read the entire article here.